Terms and Conditions

By accessing and using this Web Site you agree to be bound by the following terms and conditions contained and/or referenced herein or any additional terms and conditions set forth on this Web Site and all such terms shall be deemed accepted by you. If you do NOT agree to all these Terms of Use, you should NOT use this Web Site.

If you do not agree to any additional specific terms which apply to particular Content (as defined below) or to particular transactions concluded through this Web Site, then you should NOT use the part of the Web Site which contains such Content or through which such transactions may be concluded and you should not use such Content or conclude such transactions.

These Terms of Use may be amended by Sapient Tech Solutions at any time. Such amended Terms of Use shall be effective upon posting on this Web Site. Please check the Terms of Use published on this Web Site regularly to ensure that you are aware of all terms governing your use of this Web Site.

Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors is strictly prohibited.

Sapient Tech Solutions reserves the right to terminate your membership and refuse to provide you with access to the Site if Sapient Tech Solutions discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by Sapient Tech Solutions for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the products on this website are directed solely at those who access this website from India. Sapient Tech Solutions makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. Sapient Tech Solutions will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Sapient Tech Solutions you agree to be bound by the Terms and Conditions.

Account and Registration Obligations

If you use Sapient Tech Solutions, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Sapient Tech Solutions has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, Sapient Tech Solutions has the right to indefinitely suspend or terminate or block access of your membership with Sapient Tech Solutions.

You also agree to

Provide true, accurate, current, and complete information about yourself as prompted by Online's registration form (such information being the "Registration Data"). All the information which compulsorily needs to be filled is marked in asterix (*) sign
Maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current, or if Sapient Tech Solutions has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or not in accordance with the User Agreement, Sapient Tech Solutions has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Pricing Information

While Sapient Tech Solutions strives to provide accurate product and pricing information, pricing or typographical errors may occur. Sapient Tech Solutions cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Sapient Tech Solutions shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, Sapient Tech Solutions may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Sapient Tech Solutions will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Sapient Tech Solutions accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Sapient Tech Solutions' dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

We strive to provide you with the best prices possible on Sapient Tech Solutions. Prices and availability are subject to change without notice.

Credit Card Details

You agree, understand, and confirm that the credit card details provided by you for availing of services on Sapient Tech Solutions will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Sapient Tech Solutions. Further, the said information will not be utilised and shared by Sapient Tech Solutions with any of the third parties unless required for fraud verifications or by law, regulation, or court order. Sapient Tech Solutions will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

Fraudulent /Declined Transactions

Sapient Tech Solutions reserves the right to recover the cost of goods, collection charges, and lawyers fees from persons using the Site fraudulently. Sapient Tech Solutions reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Terms and Conditions for Customer Support Chat

Sapient Tech Solutions may suspend the chat service at any time without notice
Sapient Tech Solutions or its executives are not responsible for any delay caused in attending to or replying to the queries via chat
Communication through chat would be stored by Sapient Tech Solutions for future reference; customer would not have the right to access this information at a later date
While chatting you may not put on any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information
The chat room will not be used for selling of any products or advising on business opportunity or any other form of solicitation
You may proceed further, and chat with our online customer care executive only if you agree to the above terms and condition

You Agree and Confirm

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Sapient Tech Solutions for redelivery shall be claimed from you
That you will use the services provided by Sapient Tech Solutions, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site
You will provide authentic and true information in all instances where such information is requested of you. Sapient Tech Solutions reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Sapient Tech Solutions has the right in its sole discretion to reject the registration and debar you from using the Services of Sapient Tech Solutions and / or other affiliated websites without prior intimation whatsoever
That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects
That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description

You may not use the Site for any of the following purposes

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice
Gaining unauthorised access to other computer systems
Interfering with any other person's use or enjoyment of the Site
Breaching any applicable laws
Interfering or disrupting networks or websites connected to the Site
Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner
Sapient Tech Solutions reserves the full right to take appropriate action against you, for violating the above-mentioned rules and regulations.